SHIPPING (SINGAPORE)
All our orders are handled by Singapore Post via Normal Mail with tracking. Orders are packed every Friday and shipped out on Saturday. You can expect to receive your items 3-7 working days after you place an order!
⚠️ If you don't receive your order after 14 working days, do slide into our DM. Do note that lost normal mail will not be replaced or refunded.
SHIPPING (INTERNATIONAL)
- International shipping fees are charged based on the customer's residing country which will be reflected only after you check out.
- Kindly note that international shipping will take approximately 5-6 weeks after your order is shipped.
RETURN POLICY
If you’re not feeling 100% about the whole thing, let’s talk!
- For sanitary reasons, all purchases made are final and not eligible for any return or exchange.
- Only partial refund is eligible for defective items(s) (case-by-case). Do notify us within three days after parcel is received and ensure that item(s) has/have not been used with all original packaging and tags attached.
- Defective items refer to one that is no longer in usable condition and will be determined at our own discretion (excludes colour discrepancies, differing resin patterns, bent stud or hook etc.)
- Please send us an email at [email protected] with a picture of your defective item(s) and invoice within three days.